The IPAF Rental Standard
What is the IPAF Rental Standard?
The IPAF Rental Standard is a comprehensive set of guidelines outlining good practices for the rental of powered access equipment. Created by experts within the industry, the standard helps companies align their operations with safety regulations, improve customer service, and achieve consistent operational efficiency.
Objectives:
- Encourage adherence to recognised safety and operational practices
- Establish clear expectations for rental companies, contractors, and end-users
- Promote customer confidence by ensuring high service standards
The IPAF Rental Standard is distinct from the IPAF Rental+ certification scheme, which involves a formal audit process. The Rental Standard provides a foundation for rental companies to operate effectively without requiring formal certification.
Why Was the IPAF Rental Standard Developed?
When the IPAF Rental+ scheme was first introduced, there was no formal standard defining good practices in the powered access rental industry. Recognising the need for a globally recognised framework, IPAF developed the Rental Standard to promote operational excellence across the industry. This standard helps rental companies enhance their practices and serves as a guide for those preparing to seek formal certification through IPAF Rental+.
Key Benefits of Adopting the IPAF Rental Standard
Adopting the IPAF Rental Standard is a strategic decision for rental companies looking to enhance their credibility and operational performance. The benefits include:
- Increased Customer Trust: Adhering to the standard assures customers of a rental company’s commitment to safety, equipment reliability, and high service standards, resulting in customer loyalty and repeat business.
- Operational Efficiency: The standard promotes efficient processes, leading to fewer equipment breakdowns, reduced downtime, and more efficient maintenance and inspection routines.
- Global Recognition: The standard, built on global expertise, positions companies to compete on an international level by adhering to good practices recognised worldwide.
Enhancing Safety and Efficiency
Safety and efficiency are fundamental elements of the IPAF Rental Standard. The guidelines ensure:
- Trained and competent staff are in place to safely manage and operate powered access equipment
- Qualified third-party contractors are engaged to perform safety-critical tasks, such as maintenance and periodic inspections
- Efficient operational processes are adopted, reducing equipment downtime and maximising availability for hire
By following these principles, companies can avoid costly breakdowns, meet safety requirements, and maintain a streamlined rental service.
Assurance for Customers
For contractors and end-users, the IPAF Rental Standard offers reassurance regarding the operational practices of rental companies. Customers who work with businesses that follow the IPAF Rental Standard can expect:
- Safety: Properly trained staff and well-maintained equipment are fundamental
- Reliability: Equipment is regularly inspected and serviced, ensuring it is ready when needed
- Consistent Service Excellence: A clear focus on quality service means fewer disruptions, enhancing the overall customer experience
Competitive Advantage and Continuous Improvement
Implementing the IPAF Rental Standard positions rental companies to achieve a competitive edge. Companies adopting the standard benefit from:
- Efficiency Gains: Streamlined operations reduce equipment downtime and maintenance costs, leading to improved profitability
- Customer Retention: A focus on high service standards and equipment reliability encourages return business and builds a strong reputation in the marketplace
Moving Towards IPAF Rental+ Certification
While the IPAF Rental Standard is a set of good practices, companies that aim for formal recognition can progress to the IPAF Rental+ certification scheme. This scheme involves an independent audit that confirms a company’s compliance with the IPAF Rental Standard and other requirements.
Although certification to the IPAF Rental Standard itself is not available, the IPAF Rental+ scheme is a valuable option for companies wishing to demonstrate their commitment to safety and quality. IPAF also provides a range of training programmes to help rental companies meet the requirements of the standard, including operator and management courses.
Future of the IPAF Rental Standard
The IPAF Rental Standard will continue to evolve as the industry grows and changes. Regular reviews by a dedicated working group will ensure that the standard remains relevant and aligned with the latest industry developments and safety regulations. IPAF is committed to expanding the standard’s reach, promoting its adoption through social media, regional events, and educational initiatives.
View and download the IPAF Rental Standard
“IPAF has set a standard that will give rental company owners and managers and their end customers peace of mind that they are operating to recognised good practice. The IPAF Rental Standard is an excellent step towards later becoming certified as an IPAF Rental+ Scheme member for those rental companies wishing to further demonstrate their professional commitment within the industry.”
Martin Wraith, IPAF Rental+ Scheme Manager
For any questions, please email rental@ipaf.org.