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END-USER LICENSE AGREEMENT
EPAL SOFTWARE FOR ANDROID & IOS19 March 2021
1. General
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7903: I need help with the ePAL app
To get help with the ePAL app, please go to the 'More' section within the app and click on 'Support: Get in touch with IPAF'. The form will allow you to provide all of the necessary information for us to help you.
If you cannot access the app, please raise a support ticket or email support@ipaf-pal.org and including the following information:
- Description of the issue
- Platform (iOS or Android)
- IPAF Licence Number (if known)
- IPAF ID Number (if known, shown at the top of the more section)
- ePAL version (if known, shown at the bottom of the more section under logout)
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7905: Do I have to have a digital licence?
No, IPAF still offers a physical printed PAL Card and certificate. Please speak to your IPAF training centre when booking your training.
You can link your IPAF issued licence and get a digital version if you choose to download ePAL in the future.