FAQs

  • 7931: My licence is coming up for renewal how do I contact the training centre?

    ePAL will notify you of any licences that are due to expire. The training centre that originally trained you will be listed in the ePAL app under 'Training' or use the IPAF website to find a training centre near you.

  • 5860: Should MCWP trailing power cable be steel armoured?

    No – the armour would prevent the cable from collecting in the drum provided by the manufacturer and could cause additional hazards.

  • 8304: Should passengers on a MCWP be trained to operate the platform?

    It is not necessary that passengers are trained to operate the Mast Climbing Work Platform (MCWP), but at least two trained and familiarised operators should be on the MCWP at any one time. It is the employer’s responsibility of determining the training needs of all personal on and around the platform, however, passengers should be knowledgeable on the risks associated with their job and with working at height.

    The British Standard BS 7981, the Code of practice for the installation, maintenance, thorough examination and safe use of MCWPs, states the following:

    The responsibility for determining the training needs of persons in respect of safety, and for making the necessary arrangements for training, rests with the individual employer. In the case of self-employed persons, the responsibility rests with themselves.”

    “Training should be provided on the operation, including pre-use checks.

    All trained operators working from an MCWP should as a minimum be familiarized by a demonstrator, to enable emergency lowering and rescue. At least two operators should be present on the platform to enable emergency lowering and rescue. Only operators familiarized in specific aspects of the MCWP should be allowed to operate it.”

  • 8827: What browsers does ePAL support on Android?

    The latest version of ePAL for Android (available from Google Play) supports the following browsers:

    • Google Chrome
    • Samsung Internet
    • Firefox
    • Microsoft Edge

    If you need help with the ePAL app, please raise a support ticket through ePAL under the ‘More’ section, at www.ipaf.org/support or email support@ipaf-pal.org.

  • 5837: What category does an underbridge unit come under?

    There are four basic types of underbridge unit:

    1. Gantry type: IPAF category = Special

    2. Static boom type: IPAF category =  Static Boom (1b) 
    Type 1: Travelling is only allowed with the MEWP in its transport position. Group B: MEWPs where the vertical projection of the centre of area of the platform at the maximum chassis inclination specified by the manufacturer may be outside the tipping lines. 

    3. Mobile boom type: IPAF category = Mobile Boom (3b)
    Type 3: Travelling with raised work platform is controlled from a point of control at the work platform. Group B: MEWPs where the vertical projection of the centre of area of the platform at the maximum chassis inclination specified by the manufacturer may be outside the tipping lines.

    4. Boom type with travelling with raised work platform controlled from a point of control at the chassis (Type 2): IPAF category = Special.

  • 7927: What devices can run the ePAL app?

    ePAL requires a smartphone running Apple’s iOS or Google’s Android operating system (that can access Google Play).

    It is available on the latest two major Apple iOS versions. The minimum operating system for Android, is version 6 (Marshmallow).

  • 5851: What guidelines are there for the driving of MEWPs on public highways? What about weights and loads?

    IPAF provides the following quick reference guides for suppliers and users.

    Issues covered include:
    • Machine weights and permissible loads
    • Taxation and regulations affecting vehicle mounted MEWPs used in the highway
    • Schedule 3, Engineering Plant
    • Extracts from Statutory Instrument 2003 No. 1998, The Road Vehicles (Authorisation of Special Types) (General) Order 2003 s49-(1) - Vehicles fitted with a moveable platform.

    For the UK see this information sheet from the UK Government

  • 9921: What hazard can be introduced by pushing in the emergency stop?

    On some MEWPs, activating the emergency stop switch at the platform controls can affect the warnings given to the occupants of the platform.  

  • 5866: What is a CAP Card?

    The much-coveted CAP (Competent Assessed Person) Card is proof of passing the CAP assessment and the engineer's ability to plan, manage or carry out thorough examinations of powered access equipment. CAP Cards are valid for five years.

  • 5813: What is a PAL Card?

    IPAF’s PAL Card (Powered Access Licence) is the proof provided to all persons who successfully complete training and testing on an IPAF machine-based course.

  • 7744: What is ePAL?

    ePAL is the name of IPAF's new mobile phone app through which the PAL Card, and many other operator-focused features, can be accessed. View more information at www.ipaf.org/ePAL

  • 5814: What is required to become an IPAF instructor?

    In order to deliver IPAF training courses, you need to be employed by an IPAF training centre or become a registered IPAF independent instructor member.

    To become an IPAF instructor, you must meet the following criteria:

    • 36 months’ MEWP operating experience 
    • IPAF Operator Licence held for 6 months minimum
    • IPAF Demonstrator Licence held for 3 months minimum
    • IPAF MEWPs for Managers course successfully completed
    • Evidence of Acceptable Instructional Techniques training (3 days minimum)
    • Successful completion of an approved Harness Instructor course
    • Evidence of IPAF MEWP-specific Instructor training (4 days minimum) 
    • Evidence of HSE required standard for First Aid at Work training level
    • Successful completion of IPAF Instructor Examination
    • Mentoring

    To become an independent instructor member, please e-mail the IPAF Training Operations Coordinator.

  • 5811: What is the difference between full members and associate members?

    IPAF is registered with the UK Financial Services Authority as an industrial and provident society (No. 30998R) and therefore must have two levels of membership:

    • Full members who have full voting rights and full access to all member services, and
    • Associate members (associations, company associates, press, individual associates and small users) who do not have full voting rights, but have full access to all member services. 
  • 5826: What is the maximum time period allowed between the theory and practical parts without having to repeat the whole course?

    Practical tests not taking place immediately following the theory test must be undertaken within the subsequent four-week period.

    After the four-week period, in order to renew or upgrade a licence, an operator must successfully complete the IPAF Renewal/Upgrade theory course and test, which is shorter than the theory part of the main operator course.

    If the practical part of the course has been rescheduled due to poor weather etc., then practical tests not taking place immediately following the theory test must be undertaken within the subsequent 90 day period.

  • 5828: What is the purpose of the operators' log book?

    The log book is an operator’s record of machine usage/experience. The printed log book has been replaced with the digital log book through the ePAL app.

  • 5833: What should be done to renew the PAL Card if it is already expired?

    An expired operator or demonstrator PAL Card cannot be renewed and will require full re-training and testing.

  • 7932: Where did I do my training?

    ePAL displays the training centre that provided your training for that licence or qualification. If you complete additional training categories and these are added to an existing licence, it will show the most recent training centre.

  • 7921: Where do I find my licence number?

    To link an existing licence you will need to provide your licence number. This will be printed on your PAL Card or certificate.

    If you cannot find your IPAF licence number you can contact us directly at support@ipaf-pal.org.

  • 5829: Who is responsible for alerting the holder of a PAL Card when the card is expiring?

    Responsibility for ensuring a PAL Card is current remains with either the operator or the employer (this will vary depending on their contractual relationship). The relevant training centres will however often endeavour to remind the operator or employer. Users of the ePAL app will be notified when their licence is expiring.